CATEGORY

"It isn't how much you know about maintaining a positive attitude that's important," writes Keith Harrell, formerly one of IBM's top training instructors and now a popular speaker, trainer, and consultant. "It's how well, and how consistently, you put that knowledge to use." In Attitude Is Everything, Harrell teaches 10 steps for "an attitude tune-up" that "turns attitude into action." Some of these steps are identifying the attitudes that hold you back or propel you forward, reframing bad attitudes, building supportive relationships, and seeing change as opportunity. Harrell weaves his personal stories into the book, such as turning the disappointment of not being drafted by the NBA after college (which he had fully expected) into skillfully landing a job with IBM, even though he didn't have the qualifications and they weren't hiring at that time. In each section, he discusses an attitude concept, illustrates it with anecdotes, and teaches specific strategies for integrating it into your life--all in an easygoing, friendly, and motivating style. For example, the "Your Attitude Tool Kit" chapter opens with Harrell being notified in junior high school that he had to go to speech therapy for his stuttering, as he had for six years, and using affirmations to cure his stuttering on the spot. Then he teaches nine "Attitude Tools," explaining each one and showing you how to put it into action. --Joan Price