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12: The Elements of Great Managing
 


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12: The Elements of Great Managing 
oleh: Rodd Wagner, James K. Harter
> Buku Impor » Business, Management & Self Improvement

Penerbit :    Gallup Press
Edisi :    Hard Cover
ISBN :    159562998X
ISBN-13 :    9781595629982
Tgl Penerbitan :    2006-01-11
Bahasa :    English
 
Halaman :    280
Ukuran :    0x0x0 mm
Tag :    buku impor 1a
Sinopsis Buku:
12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.
Authors Rodd Wagner and James K. Harter weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement




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