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Hasil Pencarian untuk "Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler"
Displaying 1 to 3 (of 3 books)



1.

Services Marketing - 2008-01-07
oleh Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Rp 281.600      Rp 253.440
New, ship fast, delivered in 5 days in UK. No PO Box.  [selengkapnya]




2.

Services Marketing (6th Edition)  - Paperback - 2012-01-00
oleh Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Rp 291.500      Rp 247.775
"Services Marketing" recognizes that services present special challenges that must be identified and addressed in real circumstances. The heart of the book's content is to develop strong customer relationships through quality service. The book also focuses on knowledge needed to ...  [selengkapnya]




3.

Services Marketing (Fifth Edition)  - Paperback - 2008-07-00
Integrating Customer Focus Across the Firm
oleh Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
*** Out of Print ***
Services Marketing 5th Edition by Valarie Zeithaml, Mary Jo Bitner, and Dwayne Gremler recognizes that services present special challenges that must be identified and addressed in real circumstances. The heart of this fifth edition Services Marketing is to develop strong customer relationships ...  [selengkapnya]
















Pembelajaran T. P. Rachmat
Theodore Permadi Rachmat adalah seorang pembelajar sejati. Sepanjang perjalanan hidupnya, ia selalu berupaya mencerap pengetahuan yang bisa ia dapatkan dari berbagai bacaan maupun pengalaman ...   

[selengkapnya]