Cari berdasarkan:














Hasil Pencarian untuk "Mary Jo Bitner"
Displaying 1 to 4 (of 4 books)


1.

Services Marketing - 2008-01-07
oleh Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Rp 281.600      Rp 253.440
New, ship fast, delivered in 5 days in UK. No PO Box.  [selengkapnya]



2.

Services Marketing (6th Edition)  - Paperback - 2012-01-00
oleh Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Rp 291.500      Rp 247.775
"Services Marketing" recognizes that services present special challenges that must be identified and addressed in real circumstances. The heart of the book's content is to develop strong customer relationships through quality service. The book also focuses on knowledge needed to ...  [selengkapnya]



3.

Services Marketing  - Paperback - 2002-01-08
oleh Valarie A. Zeithaml, Mary Jo Bitner
*** Out of Print ***
Virtually all companies view service as critical to retaining their customers today and in the future. Even manufacturers that formerly depended on their physical products now recognize that service provides one of their few sustainable competitive advantages. This book includes coverage of global ...  [selengkapnya]



4.

Services Marketing (Fifth Edition)  - Paperback - 2008-07-00
Integrating Customer Focus Across the Firm
oleh Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
*** Out of Print ***
Services Marketing 5th Edition by Valarie Zeithaml, Mary Jo Bitner, and Dwayne Gremler recognizes that services present special challenges that must be identified and addressed in real circumstances. The heart of this fifth edition Services Marketing is to develop strong customer relationships ...  [selengkapnya]









1. Supernova #5: Gelombang

2. Paket The Naked Traveler: 1 Year Round The World Trip 1-2

3. Rindu

4. The Scorch Trials (Cover Baru)

5. The Silkworm

6. Sabtu Bersama Bapak

7. The Maze Runner Movie Tie-in

8. The Death Cure (Cover Baru)

9. Paket Simple Thinking of Blood Type

10. Paket Supernova Republish 1-3




C is for Corpse - Cinta, Perselingkuhan dan Kematian Bobby [Clearance Sale]
Kinsey Millhone adalah eks polisi wanita yang menjadi detektif swasta di Santa Teresa, California. Kali ini, ia menangani kasus pembunuhan Bobby Callahan�seorang pemuda 23 tahun, pegawai administrasi ...   

[selengkapnya]