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Over 300 business letter-already written for you! Collections; sales promotions; applications; employee relations; congratulations; announcements; appointments; problem customers; rejections; social events; speaking engagements; suppliers; sympathy; job offers and more. Let the new third edition of the Handbook of Business Letters by Roy Poe, help you get added response with ready-to-use letters that give your message impact. Each full-length letter comes with a brief analysis of its style, tone and psychology. Use the letters as is-or call up the letter on the enclosed computer disk, follow the guidelines and adapt it to your specific situation. You'll even find simple ways to improve your grammar, write clearly and directly, and use action words that make your ideas come alive. Eliminate letter-writing drudgery forever!